I'll try to help...sounds like you're trying to log onto the wrong server (ie, your guy is parked someplace on the other server). Would help if you could see what server the game is trying to log you on to (might say in the combat log box).
The server IP addresses for Layo's two servers are as follows:
West 64.15.70.106:5121
Central 64.15.70.106:5122
Only other thing that may be possible is that your guy is on an old quest server, or a server no longer in use. This is a wild guess, but hopefully some of this helps.