Hey Mooneyes,
There is a known issue with this relating to LORE and IE. There is not a fix for it at the moment and no ETA for one, sadly. The best suggestion I have for you at the moment is log in using Firefox as your browser. If it's not the LORE and IE issue, please give us as much information about this (such as browser type and version and such) as you can and we will see if we can help.
Regards,
~row