It does indeed appear that you created her more than once with the same name. All along Bioware was resorting to the new creation but now the new server likes the old one.
Anyway I've removed the old creation from your vault so you should see the proper one now.
Brilliant and thanks Orth. I've since logged in and she's back in all her wonderful glory :).... well, she's back as she should be.
Cheers
~ Xal