Go to "my computer" and open the drive that has your files (in my case it's drive C)
Open the NWN file
Within the NWN file will be your Hak and your TLK folders. If there is no TLK folder you will need to create one.
If you cannot find the NWN file you can use the start menu and type "Neverwinter", then enter.
You will then use your zip program (Winzip, 7zip, Peazip, etc.) to “unzip, decompress, or extract” the files to the appropriate Hak, Tlk, or override folders. When you highlight the file in this program there should be an extract button somewhere that will prompt you for the location you found in step 1 above. If you do not have a zip program installed on your computer you will need to download one.
Give a shout if you still need help.
Also, you will need to obtain your character approval before you actually start to play. Looking forward to seeing you in game! :-)
-Rave