The World of Layonara

The Layonara Community => General Discussion => Topic started by: Hellblazer on September 05, 2011, 04:51:12 PM

Title: Extrem lag on game servers and forum
Post by: Hellblazer on September 05, 2011, 04:51:12 PM
as of 16:31 edt. I and many people have been experiencing extreme lag. When I mean extreme I mean after 5 minutes of waiting for my inventory to open it still wasn't opening. It has also affected the forums

Just writing this for those who might have died and gotten ss's to show that it was a server wide occurrences.
Title: Re: Extrem lag on game servers and forum
Post by: Hellblazer on September 05, 2011, 04:56:52 PM
Shesh just posting this message took almost 5 minutes for the forum to register it.
Title: Re: Extrem lag on game servers and forum
Post by: Serissa on September 05, 2011, 05:00:56 PM
We had a total party wipeout over at least 10 minutes and Lana lost a soul strand due to unbelievable sudden lag in the Rift.
Title: Re: Extrem lag on game servers and forum
Post by: willhoff on September 05, 2011, 05:32:50 PM
Wow yeah can comfirm that the lag was extremely bad on central.  Sorry to hear about Lana's loss Serissa.
Title: Re: Extrem lag on game servers and forum
Post by: Jilseponie Wyndon on September 05, 2011, 05:57:36 PM
Lag was felt pretty heavily on West as well.  Felt by myself and others that I communicated with.
Title: Re: Extrem lag on game servers and forum
Post by: MadHattan on September 05, 2011, 07:41:38 PM
SehKy was with Lana, Daniel, Keela and Jako for total party wipeout from sudden and extreme lag on central.  I've never seen anything like it.  There was no hint of lag issues then wham...  - Madd
Title: Re: Extrem lag on game servers and forum
Post by: Dorganath on September 05, 2011, 09:07:32 PM
There was a significant incident of network latency noted earlier today that impacted all of Layonara's servers, including IRC and forums. When such an event strikes more than just the game server, it will affect everyone, everywhere in most cases.  The good news is that it is not a server problem, but a network problem.  The server continues to operate at its usual efficiency, but since network communication is impacted, the net effect can be anywhere from delays to complete disconnections.  Differently from server lag or server crashes, network lag events usually do not result in the loss of status (i.e. inventory contents, location, etc.).  It can still result (as given above) in the loss of Soul Strands, however, as the PC is no longer under direct control of the player, and the server can continue combat despite the lack of signals from the game client.

Anyone who lost Soul Strands during this time should have no problem getting them back given our existing policies. This was a very wide-felt issue, and there's plenty of evidence and support for its occurrence and severity. However, per policy, that support needs to happen in whatever thread(s) are started to request the return of a Soul Strand.

Please note that all deaths and soul strand losses are logged, and only those losses that occurred during this period of network lag will be considered for return.  We will verify the time of death and Soul Strand loss regardless of stated support.
Title: Re: Extrem lag on game servers and forum
Post by: Hellblazer on September 12, 2011, 04:56:17 PM
The same seems to be happening today. Felt it from 16:40 to 17:00
Title: Re: Extrem lag on game servers and forum
Post by: Dorganath on September 12, 2011, 05:01:03 PM
Quote from: Hellblazer
The same seems to be happening today. Felt it from 16:40 to 17:00
Time zones are usually helpful.
Title: Re: Extrem lag on game servers and forum
Post by: Hellblazer on September 12, 2011, 05:06:46 PM
That would be edt.
Title: Re: Extrem lag on game servers and forum
Post by: thedagda on September 12, 2011, 05:28:13 PM
It was pretty severe lag, but it seems to have cleared up.  At least for the moment.
Title: Re: Extrem lag on game servers and forum
Post by: Chongo on September 12, 2011, 10:53:33 PM
Quote from: Hellblazer
The same seems to be happening today. Felt it from 16:40 to 17:00 (EST)

Noticed this as well - it was quite bad.

Fairly bad lag today at 9 PM MST (time of this post).  On central server, only two people online.
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