HAHAHA!!! I absolutley LOVE how the more computer illiterate and obnoxious people get with their computer problems, the more "supposed years" they've spent in the Computer Engineering and Programming field, according to them. It's like when I did tech support for this one ISP, when an indian guy was shrieking at me that he was a high-paid system's administrator... and could not find the start bar for windows, or the Run comman prompt... After threatening me with bodily harm several times, I snapped...
"Look, you're a Sys Admin right? What **** country is this company in, where people who can't even configure their own computer's IP settings are put in charge of an entire companies accounts? Because by the sound of you tonight, they're obviously paying the wrong freakin guy!"
ah man... good times!