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Author Topic: New Player Problem With Account Activation  (Read 391 times)

Ravemore

New Player Problem With Account Activation
« on: August 10, 2009, 01:46:53 am »
My son created a forum account and is prepared to submit his first character on Layonara for approval. He has played on other servers for a couple of years and I think he's ready for a more advanced RP one.

He plugged in my e-mail address, but the activation has not been received, even after the auto-resend function was used. It has not been filtered out either.

Was curious if there have been issues with it for other players, and perhaps if there is a way for someone to manually send it? His Forum Account Name is happyslappy. :)
 

darkstorme

Re: New Player Problem With Account Activation
« Reply #1 on: August 10, 2009, 01:50:32 am »
Who's your e-mail provider, Ravemore?
 

Ravemore

Re: New Player Problem With Account Activation
« Reply #2 on: August 10, 2009, 01:59:30 am »
It is my work account... I have never had issues receiving mail before. Do you think it could be filtered out at the server level? If so, I can provide an alternate yahoo account..
 

darkstorme

Re: New Player Problem With Account Activation
« Reply #3 on: August 10, 2009, 03:08:44 am »
It's possible it could be filtered at the server level.  We have had that problem before with some spam filters registering Layonara's automated e-mails as spam.

Try a secondary account; if that still doesn't work, get back to us.