Hello all,
I'm letting everyone know that there are presently what looks to be some severe network lag/timeout issues affecting the game servers. The pings to the server are very good but they randomly drop out for anywhere from 10 seconds to 2 minutes, apparently.
The physical server has been rebooted and both game servers have been restarted. At this point, there's nothing we can do. Game play will be difficult at best and hazardous at worst until the problem is worked out. Consider this your warning; this qualifies as a known lag event, so any Soul Strand loss, item loss or other negative effects are non-reimbursable.
Both servers are up, but I cannot guarantee stability. Play at your own risk.
We'll continue to monitor the situation.
