Thanks for the reply Orth,
I'll mull over what is easiest to do with my characters, but a question on crafting levels.
Are these stored also on the DB or would crafting levels be lost? If they are lost are they returnable? ( One char was highest level enchanter / gem crafter )
My char was only level 6, I'm not horrified about the prospect of losing his copper chain mail and copper greatsword! I'd rather just go back to the XP he was at and take the 1 fortune point it would take to buy back the gear, but if its easier on the team I could start a new char and get him back up to level six quick.
Thanks for the reply Orth,
I'll mull over what is easiest to do with my characters, but a question on crafting levels.
Are these stored also on the DB or would crafting levels be lost? If they are lost are they returnable? ( One char was highest level enchanter / gem crafter )
Crafting XP is stored in the database, so crafting levels can be recovered.
Is it safe to play?
I did a 'SAVE CHARACTER" on the menu screen for Kenzie in the middle of the week. Does that help?
Do we have to change the name a little so not to confuse anything? Much like a character redo at the creation when someone messed up.
What happens to the NPC quests?
Should we (people who lost chars without a backup) make a new character with a slightly varied name then, and find a GM to bump us up xp? I'd rather deal with this sooner than later, I got all excited about the char and would like to get back to playing him.
Thanks!
Teo
Should we (people who lost chars without a backup) make a new character with a slightly varied name then, and find a GM to bump us up xp? I'd rather deal with this sooner than later, I got all excited about the char and would like to get back to playing him.
Thanks!
Teo
Hi Teo,
Yes and no. Yes, if you just want to create the character as it was, go ahead and do that. You don't -have- to change the name slightly but you are welcome to. If you do so, please update his application with the variation. Once s/he's created post in the Grievances forum with the usual format, bioware name, char name, issue, etc, and tell us what of the options you are looking to do of Orth's posted available. One of the DB GMs will take it from there, coordinating with another GM as necessary.
~row
Is it safe to play?
I did a 'SAVE CHARACTER" on the menu screen for Kenzie in the middle of the week. Does that help?
Do we have to change the name a little so not to confuse anything? Much like a character redo at the creation when someone messed up.
What happens to the NPC quests?
Hi Charm2009,
I don't have all the answers to your questions, so leaving this for Dorg or Orth to answer. Just wanted to let you know you weren't being skipped.
~row
How will Kenzie get back into my vault?
I recreated Raven with the same name. Her journal is as it was before the corruption occurred. The quest status' are still there minus the equiment given from the quests. The entries I wrote in her journal are also still there also. I will resubmit her with a name change.
All,
Please hold off on submitting or making new characters with name changes to replace these that were lost.
We are aware that recreating a character with the same name will mean that the character does not have his/her equipment as before, but all of the database-stored aspects of the character will be in place. It is actually significantly more work on our end to transfer all of this to a new character with a different name, and in the end we still have to see about replacing your equipment.
Please have patience while we get the process and needs worked out.
Kenzie was in a weekly backup, can I get her back?
Can I get either of my three characters back?
Kagen's character is already attached to the database, he has crafting levels and banks, he just needs xp and a few items.
Maran is not attached to database, so I understand he will take time to restore.
Marlon55 / Leon is apparently in a weekly backup and needs restoring.
Can I get either of my three characters back?
Kagen's character is already attached to the database, he has crafting levels and banks, he just needs xp and a few items.
Maran is not attached to database, so I understand he will take time to restore.
Marlon55 / Leon is apparently in a weekly backup and needs restoring.
Regarding Maran, I did some digging and I see no reason why he wouldn't have his crafting levels; they are visible and present in the database. However, the database currently suggests that he had no gold in his bank account and no items in his bank chest. In other words, it's not a matter of being "disconnected" as the fact that the database contains a quantity of zero on these data points. I'm personally keeping the notion of some sort of error having affected these two things, though it seems somewhat unlikely on the surface given that the systems are somewhat separate and stored in different tables within the database. If we can find some backup data to support one position or the other, we'll adjust accordingly, but at the moment it looks like Maran had nothing in his bank.
For the delays, I do apologize, but as I said elsewhere, we're currently short-staffed due to RL events, computer failures and/or simply being busy due to the time of the year. As such our coverage is very thin at the moment. However, I will at least look at restoring the XP for any characters that were lost and subsequently recreated under the same name as soon as I can. This can be done through the database, so we do not need to coordinate for this part at least.
Thanks Dorg,
After a quick check, Maran does have his crafting levels attached to his character. I'm not concerned about losing his gold or bank vault, I don't remember what was in it so it can't have been that important.
Xp for either characters would be great! Thanks!
Thanks Dorg,
After a quick check, Maran does have his crafting levels attached to his character. I'm not concerned about losing his gold or bank vault, I don't remember what was in it so it can't have been that important.
Xp for either characters would be great! Thanks!
Thanks for double-checking the crafting thing. Good to know.
I'll focus on the XP for the moment and we (collectively) will try to work out some time(s) to get gear back in people's hands.
OK folks.
I had a bout with illness for a few days. On the mend now, but it caused a delay.
I have restored XP to the following characters:
The following characters are in a backup and will be restored, but those need to be done by orth:
The restored XP should return these characters to the point they were before the corruption/loss. You will need to re-level these characters yourselves. Please make every effort to maintain the same character build to the best of your memories.
We will start making arrangements with players for restoring their items.
Thanks Dorg, sorry you were feeling sick and glad you are recovering....tis the season I guess.
After logging Sam Night, I don't see any change to his XP. Is there anything I need to do in game? I did rest a couple of times and I also checked the other character I originally re-created (Sam Nite), but no xp change there either. After restoration is complete, I'll post to have Sam Nite deleted in the appropriate forum and I haven't done anything with him (still at just 1 xp). Sam Night I have been playing and he's currently level 7.
Looks like all is well for Garadel! Equipment wise I'm not worried about that, consider him taken care of!
Side note, I have a level one, chaotic evil barbarian who mysteriously appeared in my inventory about the time Garadel disappeared?
I have been busy with work. I will recreate Esme later tonight or tomorrow. Thank you.
Thanks Dorg, sorry you were feeling sick and glad you are recovering....tis the season I guess.
After logging Sam Night, I don't see any change to his XP. Is there anything I need to do in game? I did rest a couple of times and I also checked the other character I originally re-created (Sam Nite), but no xp change there either. After restoration is complete, I'll post to have Sam Nite deleted in the appropriate forum and I haven't done anything with him (still at just 1 xp). Sam Night I have been playing and he's currently level 7.
Apologies! I must not have applied the change I made to Sam Night's database. You should see the XP the next time you log in with Sam.
Thanks, Sam Night XP is restored now.
Esme has been recreated. As for the items, do I PM someone with the list?
Hi,
I know it's the holiday and all and everyone must be busy. When you get a chance, can Esme's XP be restored? Thank you.
Hi,
I know it's the holiday and all and everyone must be busy. When you get a chance, can Esme's XP be restored? Thank you.
Yes, I have family visiting the last several days. Esme's XP has been restored.
To all affected by this...
I personally have some time off over this up-coming week, allowing my potential availability to be greater than it normally is. Please post some times below when you could be online and available to receive replacement items.
Please include dates, times and timezones.
8pm GMT - 11pm GMT 28/12
8pm GMT - 11pm GMT 29/12
( to simplify things for Maran, his items can be placed in his home and he just needs to be given a house key )
I will be online right now, 12/27/2015, 8pm PST for about 1 hour.
12/28/2015, 7pm PST for about 2 hours.
12/29/2015, 7pm PST for about 2 hours.
12/30/2015, 7pm PST for about 2 hours.
I'll be on 12/29/2015, at 5am PST for about 1.5 hours.
I'll be on tonight, 12/30/2015, at about 11pm PST for a couple of hours.
Were the other characters found in Orths databse? ( Marlon55 and Charm )
Or do the same Corruption options apply for these characters? ( ie. create a different character with same xp / create same character with xp and items. )
Checking with orth on the status of the backups.
Do not create any new characters for these.
I checked with orth. He said he thought he had restored them already, so it slipped off his radar. He's going to restore them at his earliest convenience.