Server Message says Banned

[Redhawk]

I have an approved character, a legit copy of the game and yet everytime i try to connect i am informed that i am banned on the west server. i've tried direct connect, i've disabled my firewall. i can get onto gamespy and into other games, i can't get into Layonara west server. any suggestions would be awesome. thanks, redhawk

[orth]

Were you attempting to connect to Layonara with the DM Client?  Your CD Key has been autobanned for too many password attempts using the DM Client.

[Redhawk]

ok. i've gone directly in,not throught dm client -- if i'm using it then i'm not aware of that -- and if i've made to many password attempts, how do i fix it?

[orth]

I've removed your cdkey from the list of banned keys.  This will not be in effect until the next time the server resets.  Please ensure you're connecting with the Player Client and not the DM Client.  Thanks.

[Redhawk]

done deal .. it was an error i was unaware of.. i will fix it. of course, being an unconcious mistake, how can i make sure that i am entering through the player client? usually i fire up the game, click play, join internet game and then log into layonara. not sure how this would drop me into the dm client. thanks, redhawk

[LoganGrimnar]

likly the only way your getting over as a DM is when you click the "dm" thing butten. when that screen pops up in the begining there are a few options, like play, toolset, read me, configure. if you click on the one that says DM Client, and try to log into a server, that is where you getting your proablem i think.

[Redhawk]

odd that the server would recognize me as coming thru the dm client.  maybe i made the mistake once and that was all it took, but i don't remember doing it. let's hope it doesn't happen again. thanks for all the help... i guess i've picked right playing a halfgiant. redhawk