yep agree totally, I just told him what I wanted and he gave me a price, and the service was excellent too he pre loaded win xp and office, updated it all and all the hardware to latest drivers and even installed anti spyware and anti virus software and updated it, whats more he came arouind to the house and hooked it up then fixed the troubles i was having with my adsl, apparently i was double filtering or something. Very pleased by his service.